Showing posts with label trained demanding users. Show all posts
Showing posts with label trained demanding users. Show all posts

Thursday, May 21, 2015

Will the nascent Cuban startup community thrive?

The first meetup of the Merchise Startup Circle will be held in Havana on May 23. The event is being organized by a couple of Cubans who have worked abroad and hope this is the first of many meetings for people interested in startups, tech and entrepreneurship.

Can Cuba develop a vibrant tech startup community? Cuba may be short on financial capital, but that be raised fairly quickly -- Cuba's human capital has taken years to develop.

A successful software industry requires trained, demanding users and skilled technicians and Cuba's long-standing emphasis on education leaves them with both. As an indication of their commitment to education, Cuba spends 12.8% of its GDP on education -- the highest rate in the world -- and the Cuban literacy rate is 100%.

The United Nations Development Program reports a human development index (HDI) for every nation annually. The HDI includes components for health, economy and education and the only nation in Latin America and the Caribbean to out rank Cuba on the overall HDI and the education index is Chile. (Chile and Cuba rank 43rd and 44th on the HDI and 49th and 50th on the education index).

Cubans are generally well educated, but are they "trained, demanding users of technology?" Internet connectivity is nearly non-existent in Cuba and relatively few have sporadic, slow access to the Cuban intranet, but there a long history of promoting computer use and literacy among the youth. In 1987, Fidel Castro agreed to create 32 Youth Clubs of Computing and Electronics (YCCs) for promoting and teaching computer technology. As shown below, he expressed his envy of the young people at the dedication the YCC headquarters, which occupied the ex-Sears store in Havana (prime real estate) and his support has continued.

Fidel at the opening of the YCCs

Today there are 611 YCCs and over 2.25 million adults and kids have completed their courses. The YCCs are distributed throughout the island, not concentrated in one or a few large cities -- a common pattern in developing nations.

Of course, Cubans have some Internet and intranet experience. Most is at work or school, but there are also paid Internet access "CyberPoints." It is noteworthy that ETECSA (Cuba's single provider of Internet and telephone access) plans to increase the number of Cyber Points from 155 to over 300 by late this year -- evidently there is demand for slow Internet connectivity even if it costs as much as a week's salary per hour. (I would be curious to know who the users are and how they are using it. That would be an interesting survey).

Trained users will demand and shape tech products, but what about developers? The YCCs trains and supports hackers as well as users. Their Free Technology Users Group is active in information exchange and support of development. For example, they have been involved in developing and contributing content to EcuRed, Cuba's faux-Wikipedia. This photo shown below was taken at a 2015 users group freeware festival.

2015 Latin American Freeware Festival in Havana

In a 2011 report on the state of the Internet in Cuba, I looked at Cuban universities and found their general enrollment rates and expenditure per pupil were high, another indicator of potential user demand, but what about technicians? In 2011 Cuban universities produced 5,407 technical science graduates and 572 in natural science and mathematics. One university, the University of Informatics Sciences (UCI), which specializes in information science has graduated 12,648 engineers in computer science since it was founded in 2002.

In my 2011 report, I compared the UCI curriculum with the computer science curriculum at Carnegie Mellon University and found that
The work-study balance – ten semesters of professional practice and three studying business topics – differentiates UCI from U. S. universities. Students are expected to work on useful applications in education, health, sport, and online government -- writing software, building Web portals and developing multimedia products.
While they may not have experience with the latest technology, Cuban graduates should be ready to do practical work and good students may gravitate toward startups since state enterprises are the only alternative source of employment.

Even without domestic users, outsourcing can help bootstrap a tech community and Cuba's outsourcing prospects look good. Cuba is close to the large U. S. market, is in the Eastern time zone and there are many Cuban expats in the U. S. and elsewhere with professional and family ties to Cuba. Cuban developers have been doing small-scale, sub rosa work for U. S. firms for some time, but now that we have approved work by independent Cuban programmers (as opposed to state enterprises) that work can expand openly.

UNDP HDI and education ranks
I checked the 2014 A.T. Kearney Global Services Location Index™ and it turns out that the top ranked nation for outsourcing is India and Mexico (4th) and Chile (13th) are among the top 15. Given their UNDP Human Development and Education indices, Cuba looks like a formidable competitor to all three.

I've focused on tech and education to this point -- what about Cuban culture?

Of necessity, Cubans are resourceful. The old cars that Cubans have managed to keep running are as well-known as Cuban cigars. Homebrew computers are common. Before the government cracked down, homemade TV dishes were ubiquitous in Havana. There are even illegal satellite links in Cuba. These are a few examples of Cuban resourcefulness in the face of constraints. For more, watch this video:



The legacy of years of socialist rhetoric might also contribute to the success of a startup community. The early ARPA/Internet community or Silicon Valley in the 70s and 80s provide examples of success that was partially due to a somewhat idealistic, cooperative culture and a sense that the participants were doing something important.

When the PC revolution was just getting under way, computer clubs sprung up around the country. One, the Homebrew Computer Club (HCC) met in an auditorium at Stanford University in the heart of Silicon Valley. The meetings featured a "random access" session during which people stood up to ask for help or offer to share information. At one meeting I attended, Steve Wozniak offered schematics and a parts list for anyone who wanted to build a copy of the single-board computer he had designed, while his partner Steve Jobs stood at a table showing off wire-wrapped versions of the machine. After the meetings, "competitors" met at a hamburger place in Menlo Park (I forget its name) to talk about their latest S-100 but boards.

Random access session at the Homebrew Computer Club

The early Silicon Valley user/maker community was very much influenced by the "counter culture" movement that valued sharing, cooperation and appropriate technology. The Whole Earth Catalog ("access to tools and ideas"), The People's Computer Company and the Community Memory project and later the Whole Earth 'Lectronic Link exemplified the values in the Silicon Valley.

Might the Merchise Meetup and the YCC Freeware Festivals turn out to be Cuba's HCC?

I've been painting a rosy picture -- talking more about what I would like to see happen than what I think will happen -- "Silicon Malecón" faces many obstacles.

Readers of this blog well know the sad state of Cuban Internet connectivity. As neuroscientist Frances Colón, acting science and technology adviser to Secretary of State Kerry says, "More than anything else, Cuban science and technology entrepreneurs need connectivity to finally move into the 21st century of scientific discoveries and technology development."

A lack of capital is another obvious problem, but Cuban entrepreneurs with good ideas and organizations will be able to attract capital if government polices encourage foreign investors. That being said, the Cuban economy is already looking up with easing of tension with the U. S. and Cuba may find it desirable to finance significant parts of its own Internet infrastructure.

A lack of business and marketing experience may also hinder Cuban entrepreneurs. That should be mitigated by close ties between Cubans and the expat community. Business schools are also eyeing Cuba. There is also Proyecto Cuba Emprende, which offers "training and advisory services to Cuban entrepreneurs who wish to start or improve a small business in order to contribute to the development of an entrepreneurial culture, social progress and to improve the quality of their lives."

The biggest problem for the startup community may be Cuban bureaucracy and the power of incumbent state software enterprises. Will the government stifle startups with micromanagement and regulation (as exemplified by their list of jobs eligible for self-employment) and taxes? Will politically entrenched state software enterprises like Albet and Desoft view startups as competitors to be beaten or will they be a training ground for future entrepreneurs? (This is similar to the question of the infrastructure policies of ETECSA).

I've mentioned some of the things the Cuban startup community has going for and against it. Let's hope it takes off.

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Update 5/26/2015

The Merchise Startup Circle meetup was held last Saturday. Over fifty people came -- there would have been more if they had had more space (and a larger pizza and beer budget :-).

An elegant meetup setting

Two of the organizers, Alex Medina and Medarado Rodriguez welcomed the attendees (the third, Rodney Hernandez was out of the country and could not attend). 

Alex medina (l), Medardo Rodriguez (r)

More meetups are planned and you can see more tweets and photos from this one here.

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Update 6/2/2015

The Cuban government has approved new measures for private, non-agricultural cooperatives.

They will now allow cooperatives a year to hire workers (it had been 3 months) and are studying 205 proposals to create new cooperatives.

Since 2012, 498 private non-agricultural cooperatives have been established (347 are still operating) and the authorities are presently studying 205 proposals to create new cooperatives.

Cooperatives are allowed to have Internet accounts, but do any readers know if any of these cooperatives -- existing or proposed -- involve technology or the Internet?

Bus from the cooperative Taxi Rutero

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Update 6/30/2015

The date has been set for the second meetup of the Merchise Startup Circle in Havana.


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Update 7/12/2015

The Miami Herald has published an article profiling several Cuban software startups. It describes their applications and the difficulties they face. A "window" is starting to open for Cuban software startups -- how long until it is closed by established competitors -- from the US and other nations or Cuban state software enterprises?

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Update 8/4/2015

The second Merchise Meetup was held last Saturday. Read about the meetup here, see photos of the meetup here and check out all the tweets here.

It sounds like it was a great meeting with good speakers and a lot of enthusiasm. Here are a few quotes from folks who were there:
  • Cuba still lacks high-level Internet infrastructure, but it is full of programming talent.
  • I attended the event it was great. The technical knowledge is very strong.
  • Lots of smart people *already* doing lots of interesting things... instead of just waiting :-)
  • Bold prediction we will see better startups out of #habana than #miami in the coming years
  • It was great talking with so many engaged and interesting people. Thank you for your contribution and support!
  • Fantastic to hear investment topics described in an enlightening and entertaining way.
  • Awesome words of startup wisdom by @ubaldo, co-founder of http://fonoma.com. Many thanks!
  • Awesome ... Over 50 techies for 5 hours.

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Update 8/13/2015

The C.A.A. Foundation is sponsoring four Cuban student internships at a Manhattan tech incubator.

C.A.A. founder Miles Spencer, four Cuban interns and advisor John Caulfield, former
chief of mission at the US Interests Section in Havana.

They are the first interns in the C.A.A. Innovadores program, which seeks to provide opportunity, networking, mentoring and resources for promising innovators in Cuba.

C.A.A.'s first initiative is "to offer Cuban Innovators fully underwritten opportunities to intern and study with some of the best incubators and boarding schools in the Science and Technology space in the United States."

For more on the program, check this article from Forbes, and watch the following video:



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Update 8/14/2015

Nearshore America has published a market research report on Cuba's IT infrastructure, policy and software development community.

The report is written for those interested in outsourcing IT work to Cuba and it costs $749, but the atypically interesting executive summary is free.

The report includes results of a survey of Cuban IT professionals (half of whom report that they are already doing work for foreign clients). Here are a couple of figures summarizing characteristics of the developers who were surveyed:



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Update 11/9

The Cuban software entrepreneurs shown below (left to right), Robin Pedraja, Vistar Magazine; Luis Manuel Mazorra, CiberCuba; Hiram Centelles Revolico and Elio Hector Lopez "The Transporter" from El Paquete Semanal spoke Thursday in Barcelona. They told how their businesses work and described their plans.

You should check the post out, but a couple of things caught my eye. It says that El Paquete is paying taxes in Cuba. We've speculated on reasons for government tolerance of El Paquete -- reducing demand for Internet access and providing employment -- and it seems the government is also sharing in the revenue through taxes. (There has even been speculation that El Paquete is government run).

Revolico and CiberCuba pay taxes and employ people in Spain, where they were established. There was no mention of Vistar taxes, but it has 23 employees in Cuba. Revolico has 7 million page views per month, with 50% of the traffic from within Cuba. It has 25,000 ads daily and is profitable.


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Update 12/2/2015

There will be a meetup in Miami featuring the founders of five Cuban startups: Hiram Centelles - Co-founder, Fonoma, Revolico & Yagruma, Marta Deus - Founder, Deus Expertos Contables, Yondainer Gutierrez - Founder, Alamesa, Ubaldo Huerta - Co-founder, Fonoma & Yagruma, and Elio Hector Lopez (el Transportador) - Creator, El Paquete Semanal. Ted Henken will be the moderator.

You can see their bios here.


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Update 12/9/2015


You can read about the Connecting Cuba meetup featuring five Cuban Internet entrepreneurs here and here or watch the following archived live-stream video.



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Update 5/22/2016

Merchise has been organizing startup activities and meetups in Havana and is in a partnership with Stripe to help Cuban entrepreneurs export their goods and services -- commercial activity. But, they began as a programming research group and are now returning to their roots as organizers of MonadLibre V2016, a conference on functional programming, in August. I've not followed functional programming since playing a little with LISP as a student, but they seem to have invited a number of well known speakers from Haskell and related communities.


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Update 5/25/2016

Cuba is going to legalize small and medium sized businesses, but there are many open questions -- what is the difference between a small business and a cooperative or a self-employed person who hires others, what about taxes, can someone who is not a Cuban to make an equity investment in a small business, could a small business own an office space and hire Cubans directly, how small must a business be to qualify as "small or medium-sized," will they be allowed to compete with state-owned enterprises, etc.

For a tech-related example -- could a non-Cuban provide capital to establish an offshore programming business in Cuba? Cuba already allows self-employed computer programmers -- has this law changed anything for them?

The answer to such questions may become clearer when Cuba's National Assembly approves the proposed law.



Thursday, December 26, 2013

A Cuban approach to achieving Internet connectivity

(Spanish version)

Cuba's domestic Internet infrastructure is one of the worst in the world and the prospects for improvement are dim because of the U. S. embargo, a Cuban government policy of access control and scarcity, ETECSA's power, the lack of a trained, demanding technician and user base and a lack of capital. Can these obstacles be overcom?

The embargo will eventually be dropped, and there are signs that that may be relatively soon. In the interim, China and others are willing to sell to and trade with Cuba.

Governmental control policy can change. When Cuba first joined the Interent, there was high level debate over the dictator's dilemma -- the perceived political and cultural threat of the Internet versus its value in improving people's lives and the economy. The decision was made to control the Internet and access to it, but that is not set in stone -- it can be reversed.

How about ETECSA? Is there any nation in which the incumbent telecommunication provider -- whether government owned or privately held -- has not acted in its self interest to the detriment of the people and economy? I suspect the answer to that question is "no." I have no knowledge of the current management of ETECSA, but I would be surprised if they were different than others.

ETECSA is jointly owned by the Ministry of Information and Communication and RAFIN, SA. The Ministry is of course part of the government and subject to political will -- policies and leaders can change.

RAFIN is a different matter. I don't know what their role is in the management of ETECSA. I don't even understand what the role of an "SA" is in a socialist nation. Where did they get the capital to purchase Telecom Italia's share of ETECSA? Who are the shareholders and investors? Do they share ETECSA profits and losses? Do they have a "seat on the board" -- a voice in picking executives and making policy decisions? I need the help of an economist here.

A trained, demanding technician and user base will come after connectivity becomes useful, widely available and affordable -- it will follow, not lead the path to a modern Internet.

That leaves the lack of capital. The Chinese took an active role in the financing and installation of the ALBA-1 undersea cable, and we speculated that they might also invest in complementary domestic infrastructure, but that has not happened.

The conventional wisdom from the World Bank or International Telecommunication Union is that the way to raise capital for connectivity is to privatize the telecommunication/ISP industry, and invite foreign investors to build infrastructure and compete on a level playing field watched over by a regulating agency -- privatization, regulation and competition (PCR).

Raúl Castro announced that they are working on a new foreign investment policy, which is of "singular importance to stimulate economic and social development of the country." The law is expected to be approved next March. It remains to be seen whether the new law and perceived demand would attract major investors, but even if they would, there is a problem with the PCR strategy -- it does not work well.

Many developing nations opted for PCR between 1991 and 2008:


In 2009 I looked at the data and concluded that "PCR has had little impact on the Internet during the last ten years in developed or developing nations." I have not updated that paper with subsequent data, but our experience in the US shows that private ownership of telecommunication service providers does not guarantee competition, efficiency and good service in spite of the good intentions of the regulators and congress.

We need a Cuban solution.

It would be great if Cuba could afford modern telecommunication infrastructure, with fiber to premises and backhaul for LTE mobile communications, but it cannot, so we need to think about cheaper interim approaches. The remainder of this post will speculate on one possibility -- a decentralized, multi-satellite policy.

Several years ago, I wrote a couple of articles (here and here) surveying wireless technologies for connectivity in developing nations -- tethered and untethered high-altitude platforms (HAPs), terrestrial wireless (WiMAX was a hope at the time), low-earth orbit (LEO) satellite constellations and very small aperture satellite terminals (VSATs).

Google is experimenting with HAPs, but there are no meaningful deployments. As far as I know, no one is studying LEO satellites and WiMAX has not developed as envisioned. At the time of those earlier articles, VSAT was the only option for connecting rural areas in nations like India, but VSAT ground stations were large, expensive and slow.


Since that time, technology has progressed and the consumer market for satellite connectivity has grown. U. S. providers HughesNet and Viasat have 1,398,000 subscribers between them. In spite of long latency times, I have had smooth video conversations with friends using home satellite dishes in rural Brazil and Chile. The antennae are small, costs are down and speeds are up.

What if Cuba were to encourage the use of these dishes rather than ban them?

Cuba has said they will authorize agents to sell telephone and Internet time. What if they were to expand the program to allow those agents to own and sell time and services using satellite Internet links, in the same way Grameen Phone ladies in Bangladesh bought mobile phones to resell call time.


Today, there are a few illegal satellite installations in Cuba. Imagine 1,000 legal satellite dishes dispersed throughout the island providing Internet access and VOIP calls (which are illegal today).

If that were to be considered, I imagine ETECSA would want to own the ground stations and set prices. That would insure profits and government control over Internet access, but it would be short sighted. Allowing the satellite operators to own their own equipment, would create a decentralized, self-organizing group of entrepreneurs who would bring effort and innovation to the project.

The situation in Cuba today is reminiscent of the Internet in the late 1980s in the U. S. TCP/IP had been invented and shown to be effective in the APRANet and CSNET. The potential of the network was obvious to those who had used it, but access was restricted to a few organizations and people.

In order to bring others online, The National Science Foundation established NSFNet. They contracted for a national backbone network and offered all U. S. colleges and universities grants to cover the cost of a router and a connection to the backbone. They also offered connectivity to education and research networks in developing nations. When it was decommissioned in April 1995, NSFNet was the global backbone, linking 28,470 domestic and 22,296 foreign networks. (Note that Sprint, the developing nations connectivity provider, also provided connectivity to Cuba in spite of the embargo).

The entire NSFNET project cost the U. S. taxpayer $94.5 million -- a small investment with an inestimable return. Blanketing Cuba with small satellite dishes would have similar results.

The NSFnet investment was highly leveraged. While universities got free connections to the backbone, they were expected to provide access for faculty and students. Collectively, universities invested much more in their campus local area networks, training and staff than NSF did in NSFnet. The decentralized approach and the end-end network architecture pushed both capital formation and innovation to the edge of the network where there were eager investors and entrepreneurs.

What would be the role of the Cuban government in a decentralized satellite access world? Their most important task would be capacity planning and negotiating with satellite communication companies for bandwidth. They would also specify, evaluate and purchase ground station equipment (some of which could be manufactured on the island).

They should also take the lead in developing software for efficient offline operation with automatic compression and data transfer when the user goes online. That software would be useful in any limited bandwidth nation, not only Cuba. Necessity being the mother of invention, we might even see some novel solutions for busy executives travelling in "airplane mode."

The government should also support the satellite operators by offering loans to help with initial equipment costs and by facilitating training and the sharing of experience and best practices. One can imagine a government run micro-finance bank offering loans and the government paying the overhead costs for a satellite operator's association. As was the case with NSFNet, the government could phase out of some of this activity once the network was stable and self-sustaining.

Of course the satellite system is an interim step -- in the long run, it will be phased out in favor of modern fiber infrastructure. The satellite system would pave the way to that goal by building user skill and demand. The satellite links would also guide the government in allocating scarce fiber resources -- high demand areas would be connected before others. (Google followed a similar strategy in prioritizing neighborhoods when rolling out their gigabit network in Kansas City -- areas with many committed subscribers were the first to be connected).

Note that I have suggested the government be responsible for a fiber backbone, but not for providing Internet service. They should view the backbone as they view highways -- providing infrastructure for use by independently owned trucks, buses and cars. China followed a similar Internet rollout strategy, with government organizations building backbone networks that, by the end 1999, were being used by over 500 Internet service providers.

Recall that the NSFNet universities provided their own local area networks. One can also imagine pueblo or ciudad-area networks linking the ground stations in a town. As with NSF, the design and investment in any such networks should be local. In this case, I am reminded of the home-made TV distribution networks, in which people would install their own coaxial cable to connect homes and other locations to a central ground station.


At the start of this post, I listed hurdles along the road to Cuban connectivity. I have outlined a low-cost, bootstrap proposal for connectivity that does not require foreign investment.

That leaves the political hurdles. Maybe there is hope. As noted above, the U. S. has signaled a desire for political change and Raúl Castro has admonished Cubans to embrace economic reforms "without haste, but without pause."

More specific encouragement comes from First Vice-President Miguel Díaz-Canel, who has stated that "Today, with the development of information technologies, of social networks, of computing and the Internet, prohibiting something is almost a chimera, impossible ... makes no sense ... We must constantly be in dialogue."

I recognize the irony in proposing that the government embrace a technology that led to the imprisonment of Alan Gross and others. Reversing the law on satellite communication would require political courage, but it would also provide the government a powerful argument against the charges leveled against them and they would be pursuing a Cuban solution -- one in which the Internet is operated as a service to the people and society, not the government or telecommunication companies.
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Update 1/5/2014

A person commenting on this post argued that U. S. policy would not have to be changed for this proposal to succeed -- he suggested that the policy changes announced by the administration in April 2009 cleared the way for sales of satellite Internet service.

The administration fact sheet on Reaching out to the Cuban People authorizes fiber-optic cable and satellite telecommunications facilities linking the United States and Cuba. It goes on to explicitly allow satellite radio and television service, but does not mention Internet service.

I sent an inquiry to the Treasury Department asking if a satellite Internet provider would be able to get a license to serve a Cuban account. A spokesman replied that he would find out and let me know.
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Update 1/17/2014

Satellite ISP IPSTAR says they have connected over 26,000 schools in Thailand, allowing more than 2,000,000 students access to online learning materials and IP-based applications. They downlink to LANs in schools and learning "cafes" and focus on delivering teaching matrial. This program appears to be relatively centralized and narrowly focused, but it is an example of a government sponsored satellite connectivity project.

Here is a short IPSTAR video on education and other applications:


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Update 2/10/2014

As noted above, there are political obstacles to this proposal in both Cuba and the U. S. I asked the Office of Foreign Assets Control (OFAC) of the U. S. Treasury Department, which oversees our Cuba trade policy, about this proposal.

OFAC's Cuban Assets Control Regulations policy regarding the Internet is as follows:

§515.578 Exportation of certain services incident to Internet-based communications.

(a) Except as provided in paragraph (b) of this section, the exportation from the United States or by persons subject to U.S. jurisdiction to persons in Cuba of services incident to the exchange of personal communications over the Internet, such as instant messaging, chat and email, social networking, sharing of photos and movies, web browsing, and blogging, is authorized, provided that such services are publicly available at no cost to the user.

(b) This section does not authorize:

(1) The direct or indirect exportation of services with knowledge or reason to know that such services are intended for a prohibited official of the Government of Cuba, as defined in §515.337 of this part, or a prohibited member of the Cuban Communist Party, as defined in §515.338 of this part.

(2) The direct or indirect exportation of Internet connectivity services or telecommunications transmission facilities (such as satellite links or dedicated lines).

Note to §515.578(b)(2): For general licenses related to the provision of telecommunications services between the United States and Cuba and contracts for telecommunications services provided to particular individuals in Cuba, see §515.542(b) and §515.542(c), respectively, of this part. For a general license and a statement of specific licensing policy related to the establishment of telecommunications facilities linking the United States or third countries and Cuba, see §515.542(d) of this part.

(3) The direct or indirect exportation of web-hosting services that are for purposes other than personal communications (e.g., web-hosting services for commercial endeavors) or of domain name registration services.

(4) The direct or indirect exportation of any items to Cuba.

Note to §515.578(b)(4): For the rules related to transactions ordinarily incident to the exportation or reexportation of items, including software, to Cuba, see §§515.533 and 515.559 of this part.

(c) Specific licenses may be issued on a case-by-case basis for the exportation of other services incident to the sharing of information over the Internet.

The policy disallows satellite Internet connectivity services, which I have proposed here, but it does allow for specific licences on a case by case basis. When I asked about that, a spokesperson stated "Off the record, I just don't think our licensing policy has extended that far."

I checked with a second expert, anonymous source who disagreed, stating that a license probably would be granted and that an explicit change in policy was in fact under consideration.

He also pointed out that the biggest sticking point might be the issue of garnishment/attachment -- U. S. companies are afraid that by entering into business with Cuba/ETECSA, they would open themselves to lawsuits in the U. S. by Cuban-Americans trying to recuperate damages for expropriations by the Cuban government. This roadblock might require Congressional legislation to “protect” U. S. companies from such suits.

The bottom line from the U. S. side seems to be that there are obstacles, but there seems to be a desire to overcome them -- that would leave the ball in the Cuban government's court.

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Update 6/30/2014

Google has several non-terrestrial communication projects that could be deployed in Cuba and Eric Schmidt travelled there, leading us to wonder whether Google might not be intersted in providing Cuban connectivity.

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Update 8/22/2014

MIT Media Lab founder Nichlas Negropont gave a TED talk summrizing his work over the last 30 years. He concludes with his plan for the future -- using stationary satellites to connect the "last billion" -- the poorest, rural people -- to the Internet. (That part of his talk begins at 17:05). He mentions that he has a partner in this project -- might it be Google?


Here is what he had to say:
And so my plan, and unfortunately I haven't been able to get my partners at this point to let me announce them, but is to do this with a stationary satellite. There are many reasons that stationary satellites aren't the best things, but there are a lot of reasons why they are, and for two billion dollars, you can connect a lot more than 100 million people, but the reason I picked two, and I will leave this as my last slide, is two billion dollars is what we were spending in Afghanistan every week. So surely if we can connect Africa and the last billion people for numbers like that, we should be doing it.

Thursday, July 19, 2012

The cost of obsolete technology

Yoani Sánchez recently posted a sad anecdote. She had just gotten away for a two day vacation, when she learned that the server at the Cuban blogger portal Desdecuba.com was down. That meant she had to return to Havana and get an English translator to contact her friend who, following instructions Yoani emailed to her, fixed the problem.

This story reminded me of a visit to Cuba in the mid 1990s -- before Cuba's IP link was established. I recall bounding up a staircase to a spare second floor office in Havana with an enthusiastic young man who proudly showed me the PC that handled international UUCP trafic and hosted some email accounts for Tinored. (It may have been Tinored system administrator Carlos Valdes, I'm not sure). At the time of that visit, we were not political, not Cubans and Americans, but confident, naive citizens of the network.

Yoani's post took me back to that day, because it sounds like the Desdecuba server is configured like that of Tinored in 1995, requiring hands-on management. It also reminded me of my school's first Web server, which ran on the desktop computer in my office. It was running Windows 3.0, and crashed a lot. I had to go to my office and reboot it whenever that happened.

Coinicidentally, I just posted a teaching note tracing the evolution of the ways we deploy applications on the Internet. It has gone from standalone PCs to server rooms, blade servers, datacenters, virtual servers and virtual servers in the cloud. I no longer worry about servers and my Web site and blogs have not been down for years.

Obsolete technology caused Yoani to miss her vacation, but, more important, it means that a generation of Cuban users and technicians are being trained on obsolete technology. The technicians are learning skills that have little application outside of Cuba today. The users do not know what the modern Internet is like so they cannot envision new applications, and trained, demanding users drive Internet innovation.

With the ALBA 1 undersea cable, Cuba has a chance to start bringing some users and technicians into the modern era. (See this earlier post). For the sake of Yoani and anyone who is still telnetting into a computer to read text email, I hope they do it soon.
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