I've followed Cuba's home-connectivity "plan" from the time it was leaked in 2015 until the recent Havana home Internet trial. I thought the plan was a bad idea when it was leaked -- it calls for installation of obsolete DSL (digital subscriber line) technology -- and now that the Havana trial is complete, I question whether the plan was real.
ETECSA denied the validity of the leaked presentation at the time and their definition of "broadband" was "at least 256 kb/s." Furthermore, the goal was stated as "Alcanzar para el 2020 que no menos del 50% de los hogares disponga de acceso de Banda Ancha a Internet." My Spanish is not very good, so I am not sure whether the plan was for connectivity in 50% of homes or connectivity being available to 50% of homes. Either way, slow DSL will be a joke in 2020.
But, the free home-connectivity trial in Havana used the DSL technology described in the leaked plan -- might it be for real? I don't think so.
During the free trial, 858 of the 2,000 of eligible Havana homes tested the service and as of April 14, there were 358 paid subscribers. I've also heard that around 12 homes have been connected in Bayamo and the same was going to happen in Santa Clara and Las Tunas. If this home connectivity roll-out has been planned since 2015, why is it going so slowly? Why aren't other parts of Havana open? Why aren't they doing large-scale trials in Bayamo, Santa Clara and Las Tunas?
The quality of a DSL connection is a function of the length and condition of the telephone wire running between a home and the central office serving it. If ETECSA had really planned to bring DSL to many Cuban homes, they would have understood the necessity of investing heavily in wiring as well as central office equipment.
My guess is that the Havana trial and the installations in Bayamo, Santa Clara and Las Tunas are not part of a national home-connectivity plan, but ends in themselves -- interim measures aimed at bringing slow DSL connectivity to small businesses and self-employed people in the most affluent parts of selected cities. That makes more sense to me than a plan to spend a lot of money upgrading copper telephone wires and central office equipment in order to be able to offer obsolete connectivity to 50% of Cuban homes by 2020. (I've always hoped Cuba would leapfrog today's technology, opting for that of the next generation).
If the DSL "plan" was never a plan, what might we expect? (The following is highly speculative).
My hope is that Cuba regards efforts like home DSL, WiFi hotspots, Street Nets and El Paquete as temporary stopgap measures while waiting for next-generation technology. If that is the case, we might see progress when Raúl Castro steps down next year.
Miguel Díaz-Canel Bermúdez, who is expected by many to succeed Castro, acknowledged the inevitability of the Internet in a 2013 talk, saying "today, news from all sides, good and bad, manipulated and true, or half-true, circulates on networks, reaches people — people hear it. The worst thing, then, is silence." (I think Donald Trump may have been in the audience :-).
In a later speech, Díaz-Canel recognized that the Internet is a social and economic necessity, therefore the government has the responsibility of providing affordable connectivity to every citizen, but there is a caveat -- the government must be vigilant in assuring that the citizens use the Internet legally. Here is a clip from that speech:
In 1997, the Cuban government decided that the political risk posed by the Internet outweighed its potential benefit and decided to suppress it. At the same time, China opted for a ubiquitous, modern Internet -- understanding they could use it as a tool for propaganda and surveillance. It sounds to me like Díaz-Canel has endorsed the Chinese model and will push for next-generation technology with propaganda and surveillance.
(Again, my Spanish is not so great and I may have mischaracterized Díaz-Canel's statements. I would welcome other's reactions to the clip shown above or other statements he has made).
If Cuba does decide to install next-generation technology, can they afford it?
I can't be certain, but I doubt that they have the expertise or the money to quickly deploy a next-generation Internet.
Cuba has many information technologists who have become proficient at improvisation and working with outdated technology. I expect that they can quickly learn to work with modern technology if it is available.
Funding is tougher. Cuba is a "green field" and a timely move to modern infrastructure will require their being open to foreign investment and partnership, which may be a hard sell for Díaz-Canel or whoever replaces Castro. They need to adopt next-generation regulation and infrastructure ownership policy if they are to obtain next-generation technology. That will not be easy, but there are cultural and historical reasons to believe that Cuba may be able to do so. (If they succeed, we can all learn from them).
Who might Cuba partner with?
As a customer of an Internet service provider (ISP) that has a monopoly in my neighborhood, I fully understand the pitfalls of the wrong partner and would be cautious in dealing with large ISPs. I don't know who the likely vendors will be, but Google has the inside track. (Huawei is well established in Cuba, but is more narrowly focused than Google).
Google Executive Chairman Eric Schmidt traveled to Cuba in June 2014, accompanied by Brett Perlmutter, who is now their Head of Cuba Strategy & Operations. Google's progress has been slow, but they seem to be patiently investing in relationships for the long haul. Their most technically significant achievement has been securing permission to install servers that cache their content on the Island, but their production of a tribute to Cuban arts and culture on their online Cultural Institute, including the following VR video on Jose Marti, may be more important for its political and cultural significance:
Google has much to offer Cuba -- experience with fiber infrastructure in developed and developing nations, content development and future technologies. Perhaps more important, they can profit by simply having more users in Cuba without having to sell them service or equipment -- they can profit by collaborating with ETECSA rather than competing with them.
Cuba should consider other partners, but Google seems to be in a strong position. As Perlmutter said when asked about home connectivity in a recent intverview, “We’d love to do that. We’ve put everything on the table and I’m really optimistic about this because everything is still on the table. We’re holding talks and discussing all these matters.” (For a Spanish version of the interview, click here).
Perlmutter also said that "ETECSA has a plan and our goal is to work hand in hand with them and assist them with the vast experience we have piled up around the globe doing this same thing.” It doesn't sound like the plan is to bring 256 kb/s DSL to Cuban homes.
Showing posts with label old havana trial. Show all posts
Showing posts with label old havana trial. Show all posts
Wednesday, February 22, 2017
Friday, January 27, 2017
The Cuban home-connectivity trial ends this week, rollout to begin next week
The free home-connectivity trial in Old Havana will end this week. Two thousand homes were eligible for the trial and I was told, off the record, that 700 people have signed contracts to pay for the service. I am not certain, but my guess is that those two thousand homes are served by a single central office that has been upgraded to offer Digital Subscriber Line (DSL) connectivity. (The revised contract count is lower -- see the 5/1/2017 update below).
I don't see home-connectivity prices on the ETECSA Web site yet, but I've been told off the record that the prices will be:
Regardless of which estimate, if either, is correct, the prices are high relative to Cuban incomes and the service is slow by today's standards. I was surprised to hear that 700 of the 2,000 eligible homes signed service contracts after the Old Havana trial. Some of the 700 customers may use the Internet for room rental or some other form of business to offset the cost. I recall parts of Old Havana as having stores and businesses, but am not familiar with the specific area in which the trial was held. (The revised contract count is lower -- see the 5/1/2017 update below).
I've also been told that starting next week, connectivity will be offered in Bayamo and Santa Clara -- I don't know how many central offices are in those cities, but my guess is that they will start with densely populated areas. I'm also unsure whether they will give a two-month free trial, as they did in Havana, or will charge from the start.
These installations are consistent with the home-connectivity plan that was leaked in June 2015. That plan promised to make home Internet connectivity available to 50% of Cuban homes by 2020. If the acceptance rate of 700 out of 2,000 homes were to hold up, 17.5% of Cuban homes would be online by the end of 2020. (The revised contract count is lower -- see the 5/1/2017 update below).
Of course there are many factors that would throw that estimate off. The feasibility and speed of DSL connections is a function of the distance of the home from the central office serving it and the condition of the wiring between the home and the central office. Demographics and incomes also vary. I suspect that the infrastructure in the Little Havana trial area is better than average as are the incomes and degree of familiarity with the Internet.
Regardless, DSL speed ranging from 512 kb/s to 2 mb/s is extremely slow by today's standards. I had 5 mb/s DSL connectivity at my home in the 1990s.
I have consistently suggested that Cuba plan to leapfrog today's technology and consider installing next generation technology if possible. With this DSL rollout, they are recapitulating Internet infrastructure evolution from dial-up, to DSL. (They skipped ISDN :-).
I can only speculate on why they are taking the approach they are. Some would say they are afraid of the political implications of modern Internet connectivity. While that may have been the case at the time the Internet was just beginning, it is now clear that one-party governments like that of China have no problem remaining in power while exploiting the Internet. Bureaucracy may play a role, but I am sure there are people at ETECSA who understand that there are alternatives to DSL. Perhaps they are able to finance the DSL rollout on their own and are unwilling to accept foreign investment. (The role of ETECSA shareholders and their degree of control is unclear).
The end of the Old Havana trial and the availability of home connectivity in two more cities will generate a lot of publicity, but it remains a drop in the bucket if Cuba aspires to a ubiquitous, modern Internet.
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Update 1/3/2017
The Cuba 2.0 blog has done two posts on the home connectivity trial -- here and here. Those posts confirm several of the things I have been told and reported above and add several new observations. For example, some users reported that the service was unreliable, dropping connections and not being able to reach the DNS at times. It is hard to understand why that should be the case since Cuba 2.0 reports that the wiring to premises has been upgraded.
They also confirmed our speculation that the trial took place in atypical parts of the city -- areas with many self-employed people, shops and rooms for rent to tourists. That means we can not expect the same acceptance rate as seen after the end of the trial, pushing the goal of slow DSL connectivity into the distant future -- to say nothing of affordable, modern home connectivity.
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Update 5/1/2017
I had been told that about 700 people had signed up to pay for ETECSA Hogar service but, evidently, that estimate was incorrect. (It may have been an estimate of the number of people using the service during the free trial). ETECSA reports that there were 858 accounts during the free trial period and 358 paid accounts as of March 14th. As shown below, the majority were low-speed accounts.
I don't see home-connectivity prices on the ETECSA Web site yet, but I've been told off the record that the prices will be:
15 cuc 30 horas, 256 kb/sThe Web site Cibercuba says the prices will be approximately:
30 cuc 30 horas, 512kb/s
45 cuc 30 horas, 1mb/s
15 cuc 30 horas, 256 kb/sBoth sources agree that users will be required to recharge at least once per month, so these are minimum monthly charges and neither says whether unused hours will accumulate or be lost. I also assume that the speeds quoted are for downloading data from the Internet and that the upload speed is slower -- that the DSL links are asymmetric.
50 cuc 30 horas, 512kb/s
70 cuc 30 horas, 1mb/s
115 cuc 30 horas, 2mb/s
Regardless of which estimate, if either, is correct, the prices are high relative to Cuban incomes and the service is slow by today's standards. I was surprised to hear that 700 of the 2,000 eligible homes signed service contracts after the Old Havana trial. Some of the 700 customers may use the Internet for room rental or some other form of business to offset the cost. I recall parts of Old Havana as having stores and businesses, but am not familiar with the specific area in which the trial was held. (The revised contract count is lower -- see the 5/1/2017 update below).
I've also been told that starting next week, connectivity will be offered in Bayamo and Santa Clara -- I don't know how many central offices are in those cities, but my guess is that they will start with densely populated areas. I'm also unsure whether they will give a two-month free trial, as they did in Havana, or will charge from the start.
These installations are consistent with the home-connectivity plan that was leaked in June 2015. That plan promised to make home Internet connectivity available to 50% of Cuban homes by 2020. If the acceptance rate of 700 out of 2,000 homes were to hold up, 17.5% of Cuban homes would be online by the end of 2020. (The revised contract count is lower -- see the 5/1/2017 update below).
Of course there are many factors that would throw that estimate off. The feasibility and speed of DSL connections is a function of the distance of the home from the central office serving it and the condition of the wiring between the home and the central office. Demographics and incomes also vary. I suspect that the infrastructure in the Little Havana trial area is better than average as are the incomes and degree of familiarity with the Internet.
Regardless, DSL speed ranging from 512 kb/s to 2 mb/s is extremely slow by today's standards. I had 5 mb/s DSL connectivity at my home in the 1990s.
I have consistently suggested that Cuba plan to leapfrog today's technology and consider installing next generation technology if possible. With this DSL rollout, they are recapitulating Internet infrastructure evolution from dial-up, to DSL. (They skipped ISDN :-).
I can only speculate on why they are taking the approach they are. Some would say they are afraid of the political implications of modern Internet connectivity. While that may have been the case at the time the Internet was just beginning, it is now clear that one-party governments like that of China have no problem remaining in power while exploiting the Internet. Bureaucracy may play a role, but I am sure there are people at ETECSA who understand that there are alternatives to DSL. Perhaps they are able to finance the DSL rollout on their own and are unwilling to accept foreign investment. (The role of ETECSA shareholders and their degree of control is unclear).
The end of the Old Havana trial and the availability of home connectivity in two more cities will generate a lot of publicity, but it remains a drop in the bucket if Cuba aspires to a ubiquitous, modern Internet.
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Central office equipment upgrade for DSL Internet (source) |
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Update 1/3/2017
The Cuba 2.0 blog has done two posts on the home connectivity trial -- here and here. Those posts confirm several of the things I have been told and reported above and add several new observations. For example, some users reported that the service was unreliable, dropping connections and not being able to reach the DNS at times. It is hard to understand why that should be the case since Cuba 2.0 reports that the wiring to premises has been upgraded.
They also confirmed our speculation that the trial took place in atypical parts of the city -- areas with many self-employed people, shops and rooms for rent to tourists. That means we can not expect the same acceptance rate as seen after the end of the trial, pushing the goal of slow DSL connectivity into the distant future -- to say nothing of affordable, modern home connectivity.
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Update 5/1/2017
I had been told that about 700 people had signed up to pay for ETECSA Hogar service but, evidently, that estimate was incorrect. (It may have been an estimate of the number of people using the service during the free trial). ETECSA reports that there were 858 accounts during the free trial period and 358 paid accounts as of March 14th. As shown below, the majority were low-speed accounts.
![]() |
Source |
Friday, December 2, 2016
Wishful thinking -- Google Fiber in Havana
Might ETECSA, Cuba's government-monopoly telecommunication company, collaborate with Google to provide connectivity in Havana? This post offers conjecture, but it is informed conjecture.
Consider the following:
That is all for real -- now for the conjecture ...
Maybe the trial in Old Havana will be a joint project between Google and ETECSA. Google has considerable fiber installation experience with Project Link in Africa and Google Fiber in the US. A joint project with ETECSA would be relatively simple because they would not have to deal with competing ISPs as in Africa or lawsuits and other obstacles from incumbent ISPs as in the United States.
It could either be a pilot experiment -- a trial -- or the first step in leapfrogging Havana's connectivity infrastructure. One can imagine Google installing a fiber backbone in Havana like they have done in Accra and Kampala and leaving it up to ETECSA to connect premises using a mix of fiber, coaxial cable and wireless technology.
If that were to happen, Havana could "leapfrog" from one of the worst connected capital cities in the world to a model of next-generation technology. If things went well in Havana, which city would be next?
The partnership between Google and ETECSA could take many forms. Google might supply expertise and capital and ETECSA could supply labor and deal with the Cuban and Havana bureaucracies.
In return, Google would get terrific publicity, a seat at the table when other Cuban infrastructure like data centers or video production facilities were discussed and more users to click on their ads. (Take that Facebook). Havana could also serve as a model and reference-sell for cooperation between Google and other cities. (Take that Comcast and AT&T). There might even be some revenue sharing, with ETECSA paying Google as the ISPs do in Africa.
This would also be a win for the US administration and President Obama's legacy. Trump says he wants to renegotiate "the deal" with Cuba. If so, he would find Google (and GE?) at the negotiating table along with US airlines, telephone companies, hotel chains, cruise lines, etc.
Again -- this is conjecture ... but would the Wall Street Journal print something if it were not more than a rumor -- perhaps something leaked by the White House?
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Update 12/7/2016
Well, it looks like my conjecture was off base. December 5th has come and gone without an announcement of the fiber trial in Havana with or without Google's participation.
The US-Cuba Bilateral Commission met today and their press release enumerated considerable progress in several areas, but said nothing about deals with Google or other companies.
An article in OnCuba says that agreements were reached with Google, General Electric, Goodyear, Caterpillar and Norwegian, Royal Caribbean and Pearl Seas Cruises. It restates that Cubans have access to the Play Store and mentions their collaborated on Kcho's WiFi hotspot, but it says nothing about more connectivity or collaboration with ETECSA.
Consider the following:
- When Google Fiber started in Kansas City, most people assumed that it was a demonstration project, intended to spur investment by the incumbent US Internet service providers (ISPs). Few thought that Google wanted to become a retail ISP.
- Google Fiber garnered a lot of publicity and Google, began speaking of it as a real, profit-making business. They announced other cities and started laying fiber in some of them.
- Last June, Google bought Webpass, a small ISP that deploys fiber and was experimenting with unproven, but perhaps revolutionary pCell wireless technology from Artemis Networks. I speculated that they might be thinking of shifting Google Fiber to a hybrid fiber-wireless model based on that acquisition and other experiments they were conducting.
- Last October Google Fiber announced that their work would continue in cities where they had launched or were under construction, but they would "pause operations and offices" in cities in which they had been conducting exploratory discussions and they took many, but not all workers off the Google Fiber project.
- Google's Project Link has installed wholesale fiber backbones in two African capitals and I have suggested and speculated that they might do the same in Havana (with the caveat that they do it in conjunction with ETECSA, since there are no competing retail ISPs in Cuba as there are in Africa).
- Last July ETECSA announced that they would be running a fiber trial in parts of Old Havana. They did not specify if it was fiber to the premises or neighborhood.
- A month ago, a friend told me that a friend of his who worked at ETECSA said the fiber trial would begin December 5.
- Last week, Trump threatened to "terminate the deal" (whatever that means to him) if Cuba would not make it better.
- Yesterday, nearly identical stories suggesting that the White House was pushing Cuba on deals with Google and General Electric were published in the Wall Street Journal and El Nuevo Herald.
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Google fiber backbones in Kampala and Accra |
That is all for real -- now for the conjecture ...
Maybe the trial in Old Havana will be a joint project between Google and ETECSA. Google has considerable fiber installation experience with Project Link in Africa and Google Fiber in the US. A joint project with ETECSA would be relatively simple because they would not have to deal with competing ISPs as in Africa or lawsuits and other obstacles from incumbent ISPs as in the United States.
It could either be a pilot experiment -- a trial -- or the first step in leapfrogging Havana's connectivity infrastructure. One can imagine Google installing a fiber backbone in Havana like they have done in Accra and Kampala and leaving it up to ETECSA to connect premises using a mix of fiber, coaxial cable and wireless technology.
If that were to happen, Havana could "leapfrog" from one of the worst connected capital cities in the world to a model of next-generation technology. If things went well in Havana, which city would be next?
The partnership between Google and ETECSA could take many forms. Google might supply expertise and capital and ETECSA could supply labor and deal with the Cuban and Havana bureaucracies.
In return, Google would get terrific publicity, a seat at the table when other Cuban infrastructure like data centers or video production facilities were discussed and more users to click on their ads. (Take that Facebook). Havana could also serve as a model and reference-sell for cooperation between Google and other cities. (Take that Comcast and AT&T). There might even be some revenue sharing, with ETECSA paying Google as the ISPs do in Africa.
This would also be a win for the US administration and President Obama's legacy. Trump says he wants to renegotiate "the deal" with Cuba. If so, he would find Google (and GE?) at the negotiating table along with US airlines, telephone companies, hotel chains, cruise lines, etc.
Again -- this is conjecture ... but would the Wall Street Journal print something if it were not more than a rumor -- perhaps something leaked by the White House?
![]() |
A Google-ETECSA collaboration in Old Havana? |
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Update 12/7/2016
Well, it looks like my conjecture was off base. December 5th has come and gone without an announcement of the fiber trial in Havana with or without Google's participation.
The US-Cuba Bilateral Commission met today and their press release enumerated considerable progress in several areas, but said nothing about deals with Google or other companies.
An article in OnCuba says that agreements were reached with Google, General Electric, Goodyear, Caterpillar and Norwegian, Royal Caribbean and Pearl Seas Cruises. It restates that Cubans have access to the Play Store and mentions their collaborated on Kcho's WiFi hotspot, but it says nothing about more connectivity or collaboration with ETECSA.
Labels:
ETECSA,
Google,
Google deal,
leapfrog,
old havana trial,
project link
Friday, July 29, 2016
Old Havana fiber trial to begin August 20th? Many unanswered questions.
![]() |
Old Havana (red area) |
Last February, ETECSA announced a pilot connectivity project in two Havana neighborhoods. The Associated Press report said Cubans in Old Havana would be able to "order service through fiber optic connections operated with Chinese telecom operator Huawei."
I'd not heard anything more about this until the other day when a friend sent me the transcript of a chat between him and someone familiar with the project.
His friend said a two-month free trial will begin August 20th. During that time ETECSA and Huawei will test speed and presumably tune the system. The free trial will only be available in parts of Old Havana and they may be rolling the service out to other areas in 2017, but neither the prices or locations are set.
This leaves many questions. They refer to "fiber-optic connections" -- does that mean fiber to the premises? Fiber/coax hybrid? Fiber/wireless hybrid? How large is the trial? After the trial, where will the service be available? What will it cost? What will the speed be? What are the plans for the possible 2017 rollout? What is the relationship of this project to the earlier plan for providing access to DSL to fifty percent of Cuban homes by 2020? Etc.
We might get answers to some of these questions when the trial ends, but I'm not counting on it.
Here is the transcript of the chat between my friend (YO in the transcript) and his friend (AMIGO in the transcript) who is familiar with the project:
AMIGO:
se va a dar gratis aquí en la Habana vieja
en la parte del casco histórico
rompemos el 20 de agosto
oh
YO:
se va a dar gratis por 2 meses?
ese es el famoso plan piloto…
AMIGO:
Asi es…
estoy completo en eso
aun no se saben los precios
para cuando se vaya a hacer completo pal que lo quiera comprar
ahora se va a dar gratis el montaje y dos meses
YO:
pero en cuba entera o el mismo Habana vieja?
AMIGO:
gratis va a ser solo en la Habana vieja
YO:
dame esos detalles para tirar los chismes en mi blog jejejeejje
AMIGO:
gratis solo en el casco histórico
si claro eso es para probar la velocidad
AMIGO:
más adelante se va a comercializar como un servicio cualquiera
en cuba entera
así es... esto va a ser una prueba piloto para saber cómo se comporta la velocidad y la conectividad
YO:
cojone pero eso será para el 2017
ojala que llegue
AMIGO:
te digo que rompemos el 20 de agosto en la habana vieja
YO:
si pero no eso del plan piloto
sino para la inter que me llegue a mi...
AMIGO:
bueno no se luego de este plan cuando rompen masivo para todo el mundo
eso no se ha definido aun
ni los precios para cuando se vaya a cobrar
seguimos en las mimas
YO: hay que mudarse para la habana vieja
AMIGO:
jajajajaja
tu sabes
déjame redactar un articulito simple, para que los demás no se me vallan adelante con la noticia, tranquilo que la fuente está protegida
Google Translate to English:
FRIEND:
it will give free here in Old Havana
on the part of the old town
we break the August 20
oh
I:
it will give free for 2 months?
that is the famous pilot plan ...
FRIEND:
So is…
I am complete in that
They not yet know the prices
for when you go to make full pal who wants to buy
now it is going to provide free installation and two months
I:
but in whole Cuba or the same old Havana?
FRIEND:
it will be free only in Old Havana
I:
give me those details to pull on my blog gossip jejejeejje
FRIEND:
free only in the historical district
if that's clear to test the speed
FRIEND:
later it will market as a service to any
in whole Cuba
this is ... this is going to be a pilot for how the speed and connectivity behaves
I:
cojone but that will be for 2017
hopefully arrive
FRIEND:
I say we break on August 20 in Old Havana
I:
yes but not that of the pilot scheme
but for inter I get to my ...
FRIEND:
not good then this plan when they break massive for everyone
that is not yet defined
or for when prices go receivable
We continue in mimas
I: we must move to Old Havana
FRIEND:
hahaha
you know
let me write a simple little article, for others not me vallan ahead with the news, assured that the source is protected
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Update 10/27/2016
ETECSSA has announced that the fiber connectivity trial in Old Havana would begin by the end of the year. (I had heard they were planning to begin last August).
The announcement said 2,000 users would be included in the trial. I don't know if that means 2,000 locations or 2,000 people. (There are businesses as well as homes in Old Havana). As far as I know, they have not announced the speed or price during and after the end of the trial or what they hope to learn and what their plans are for future fiber.
There was also a leaked plan to make DSL available to 50% of Cuban homes by 2020 -- I wonder if they are still pursuing that project.
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Update 12/2/2016
A friend told me that a friend of his who works for ETECSA said the fiber trial would begin on December 5. Stay tuned.
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Update 12/19/2016
Etecsa has released some information on their forthcoming fiber trial in Old Havana. The free trial will reach 2,000 homes and last for two months. At the end of that period, home owners will be allowed to pay to continue the service, but the rate was not quoted.
The service will be available to Old Havana homes that already have fixed telephone lines, which means the "last mile" will be ADSL over copper phone wires -- the same architecture that was outlined in a leaked presentation in June 2015. That presentation said that ADSL connectivity would be available to (not necessarily installed in) 50% of Cuban homes by 2020.
They did not release details on speed, cost or data or time caps, but my guess is that they are starting in an area with relatively good phone wiring, making relatively high ADSL speeds possible. (That will not be the case throughout the country).
People who live close to the central office they are connected to and have wiring that is in good condition, might have speeds as fast as 20 mbps, but maximum attainable speed will fall off as distance from the home to the central office increases and wiring condition deteriorates.
This has been called a "fiber" test, so I am guessing that the central office serving these homes has a fiber backhaul link. That raises the next question -- what are the plans for fiber links to other central offices in Havana and throughout the country? I've speculated about fiber in Havana, but have no idea what exists or what is planned.
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Update 12/22/2016
I was conversing with a friend who passed on some information about the home-connectivity trial in Old Havana. He stressed that he could not be sure of what he had heard, so what I am about to say may be incorrect.
Over 100 ADSL accounts have been established and the service will be free for two months.
After two months, the user will be able to subscribe for a one-time charge of 50 CUC and a monthly fee of 30 CUC. The user will get 30 hours of connectivity for that 30 CUC.
The speed will be 256 Kbps downstream and 128 Kbps up, which is very slow. For comparison, the US Federal Communication Commission defines "broadband" as 25 Mbps and my son, who lives in Korea, was paying $22 per month for 100 Mbps up and downstream in 2014.
If 256 Kbps is the downstream speed, using modern Web sites and streaming video will be slow or impossible.
I hope this is incorrect.
In June 2015, we saw a leaked home-connectivity plan that promised much higher speeds.
Why would the speed be so low in Old Havana? Is the central office far away? Are the phone wires old and noisy? Is backhaul from the central office to the Internet very slow? I would expect a relatively wealthy area like Old Havana to have better than average infrastructure.
As I said, this information may be incorrect -- and I hope it is.
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Update 1/1/2017
It's the new year and I have not heard more about the home ADSL trial in Havana. There were to be 2,000 trial accounts, but I've only seen a couple of news accounts. This Chinese news story cites two people as saying they are enthusiastically enjoying the home trial, but are uncertain they will be able to afford it once the free trial ends.
The Voice of America (VOA) posted a similar story about two sisters who share an apartment and consider the trial “a dream come true,” but they are also unsure if they will be able to afford to continue the service.
It is interesting to note the difference in tone between the Chinese report and the VOA story (which was based on a Reuters release). The Chinese are upbeat -- saying there are 4 million registered Internet users in the country, when only a few of them have access to the international Internet, and implying that there are 1,000 WiFi hotspots. (I say "implying" because their English translation is ungrammatical -- the original may have qualified the 1,000 as a planned target). The VOA story correctly states that there are currently 237 hotspots.
These few anecdotes say nothing about the performance, architecture or scope of the project and they shed no light on future home connectivity plans. This is the same sort of event PR journalism that we have seen surrounding Kcho's Cuban connectivity projects or Donald Trump's Sprint and Carrier job-creation claims.
![]() |
Margarita Marquez, a participant in the home Internet trial (Reuters). |
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Update 1.4.2017
I've heard from a friend that they have connected 697 trial homes so far. (They say the trial will eventually include 2,000 homes). I assume trial customers will receive two free months from the time they go online, so the entire trial will take some time to complete.
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Update 1/9/2017
The Havana Times has a story on the home Internet trial in Old Havana. The story is largely anecdotal, but there are a few details.
At one point, the story says there are 2,000 connected homes and at another 2,000 people. Some of the connections are to businesses and government offices -- not only homes. More confusion -- the story speaks of 15 people in a building being connected. Two thousand people would be consistent with the earlier report of 697 homes. .
The trial will end on February 28, so it sounds like everyone that will connect is connected. The speed is 256kbps (presumably download) and after February 28, residents will have the option of 256 or 512 kbps or 2mbps, but they do not know what the costs will be.
Speeds of 256kkps to 2mbps are very low using modern DSL equipment. That indicates that either backhaul from the Old Havana central office to the Internet is very slow and has to be conserved or that the wiring between the central office and the customer premises is in very bad condition or that the distances between the central office and users are great -- or it could be all of those. A darker thought is that they don't want people using the Internet very much.
Regardless, this speed range is even lower than that anticipated in a home connectivity plan that was leaked a year and a half ago and this trial is starting to feel like a sad publicity stunt. If Cuba rolls out this sort of home DSL, they will be where the US was in the 1990s.
As I have stated many times -- Cuba should not be recapitulating the evolution of Internet connectivity from dial-up, to DSL, to hybrid fiber-cable or fast DSL. They should leapfrog to next-generation technology and, more important, next-generation policy -- even if it means accepting (dreaded) direct foreign investment.
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Update 1/11/2017
I've been told that the home connectivity trial has reached only 840 out of 2,000 eligible homes and the signup rate has slowed significantly -- ten new accounts yesterday. I'm also told that the trial will end on February 28 regardless of when a user signs up.
Perhaps most of the eligible people felt it was not worth going through the hassle of applying and installing new equipment for two or fewer free months.
Others may not understand or want Internet access. In the early days of the Internet, we understood that one of the factors supporting success was a population of trained. demanding users and I was optimistic that the Youth Clubs might have developed that user base.
Cuba has a core of trained, demanding users -- bloggers, developers, young people at WiFi hotspots, etc., but the average Cuban might be indifferent to the Internet (if not to El Paquete).
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Update 1/12/2017
I've heard more rumors on the DSL rollout -- home DSL will soon be offered in Santa Clara and Granma.
My guess is that it will only be in the provincial capitals and only some neighborhoods. If the plan is to make DSL available to 50% of homes by 2020, they will be upgrading central offices that are in areas with high population density and phone wires that are in good condition.
The rumor I heard was that prices would be:
15 cuc 30 horas, 256 kb/sThe Web site Cibercuba says the prices will be approximately:
30 cuc 30 horas, 512kb/s
45 cuc 30 horas, 1mb/s
15 cuc 30 horas, 256 kb/sBoth may be wrong, but either one is a lot of money for slow service. Both agree that users will be required to recharge at least once per month.
50 cuc 30 horas, 512kb/s
70 cuc 30 horas, 1mb/s
115 cuc 30 horas, 2mb/s
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